Privacy policy

Privacy Policy

Last updated: October 23, 2026

This Privacy Policy describes how ftgzqv.com, operated by Guangzhou Taifu Trading Co., Ltd. (“ftgzqv,” “we,” “us,” or “our”), collects, uses, discloses, and otherwise processes personal information when you visit the website, make a purchase, or communicate with us.

Personal Information We May Collect

  • Contact information: name, email address, phone number, billing address, and shipping address.
  • Order and transaction information: products purchased, order details, shipping details, transaction records, and customer-support communications.
  • Payment information: payment details needed to authorize and process a transaction. Payment information is handled by Shopify and applicable payment providers.
  • Account information: details associated with a customer account where account features are available.
  • Technical and usage information: information collected through cookies, pixels, logs, and similar technologies when you use the website.

How Information Is Collected

  • Directly from you when you place an order, contact us, create an account, or provide information through the website.
  • Automatically through cookies, pixels, and similar technologies when you use the website.
  • From Shopify, payment providers, shipping and fulfillment partners, and other parties involved in a transaction or store service.

Why We Use Personal Information

  • Process, verify, fulfill, and deliver orders.
  • Send order confirmations, shipment notices, and tracking information.
  • Provide customer service and respond to questions.
  • Review returns, refunds, disputes, and payment questions.
  • Detect and prevent fraud, misuse, security incidents, or other harmful activity.
  • Maintain, operate, troubleshoot, and improve the website and shopping experience.
  • Personalize content or provide marketing communications where permitted by law and applicable consent requirements.
  • Comply with legal, tax, accounting, and recordkeeping obligations and establish, exercise, or defend legal claims.

Cookies and Similar Technologies

ftgzqv.com and services supporting our store may use cookies, pixels, logs, and similar technologies for cart operation, user preferences, website security, analytics, or marketing where enabled and permitted. Your browser, device, and available privacy settings may allow you to restrict or remove cookies. Disabling certain technologies may affect website features, checkout, or other transactions.

Service Providers and Disclosure

Personal information may be disclosed to service providers where reasonably necessary to provide requested services, including Shopify and website infrastructure providers; payment processors and financial service providers; shipping and fulfillment partners; customer-service, communication, analytics, security, and fraud-prevention providers; and professional advisers or authorities where required or permitted by law.

Information may also be disclosed in connection with a business reorganization, financing, acquisition, or transfer, subject to applicable requirements. We do not disclose personal information to unrelated third parties for their independent use.

Sale, Sharing, and Targeted Advertising

Depending on the technologies enabled on our store, some advertising-related disclosures may be treated as a “sale,” “sharing,” or use for targeted advertising under applicable law. Where applicable, you may exercise available privacy rights through the store’s privacy controls or by contacting us at service@ftgzqv.com.

Data Retention

We retain personal information for as long as reasonably necessary for store operations, customer service, order administration, accounting, legal compliance, dispute resolution, and security. Retention periods depend on the type of information and the reason it was collected.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of personal information; to object to or restrict certain processing; to withdraw consent where processing is based on consent; or to appeal a decision regarding a privacy request.

Submitting a Privacy Request

To submit a privacy-related request, email service@ftgzqv.com with “Privacy Request” in the subject line. Describe the request and provide enough information for us to identify the relevant account or transaction. We may need to verify your identity before acting on a request. Where permitted, an authorized agent may submit a request on your behalf; we may request evidence of the agent’s authority and may need to verify your identity directly.

Marketing Communications

If you choose to receive promotional emails, you may unsubscribe using the unsubscribe option in those communications or by contacting us. Transactional communications relating to purchases, payments, shipments, returns, or customer-support matters may still be sent where necessary.

Information Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, use, alteration, or disclosure. No method of online transmission or storage can be guaranteed to be completely secure. Customers should protect their account credentials and order information.

Children’s Privacy

Our store is not directed to children who are not permitted to use online shopping services under applicable law. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us, contact us so we can review the matter.

International Processing

ftgzqv™ and its service providers may operate internationally. Personal information may be processed in countries different from the location from which you access the website. Where required, international processing or transfers will be handled subject to applicable legal requirements.

Third-Party Services and Links

Our website may rely on or provide links to third-party websites, platforms, or services. Their collection and handling of information are governed by their own privacy policies and terms. We encourage you to review the privacy information provided by a third-party service before submitting personal information to it.

Changes to This Privacy Policy

We may update this Privacy Policy when our services, business practices, technologies, or applicable requirements change. The current version will be posted on this page with an updated revision date. We may provide additional notice where appropriate.

Contact Us

For privacy questions or requests, email service@ftgzqv.com. Customer service is available daily from 8:00 AM to 10:00 PM.

Business: Guangzhou Taifu Trading Co., Ltd.
Owner: Xie Bing
Address: Room 201, No. 6, Lane 3, Haoju Street, Shipai, Tianhe District, Guangzhou, Guangdong, China